At SpaceM ("we," "our," or "us"), we strive to provide the best streaming experience. This Refund Policy explains the conditions under which refunds may be issued for our Services.

1. General Refund Policy

All purchases and subscription fees are generally non-refundable.

Refunds may be issued in specific cases as outlined below.

2. Eligible Refund Cases

Refunds may be considered in the following situations:

Unauthorized Charges: If you notice an unauthorized charge, contact us within 7 days for review.

Technical Issues: If a technical problem prevents access to our Services and we are unable to resolve it, you may be eligible for a partial or full refund.

Duplicate Payments: If you were charged multiple times for the same subscription, we will issue a refund for the extra charge.

3. Non-Eligible Cases

Refunds will not be provided in the following situations:

User-Initiated Cancellation: If you cancel your subscription before the end of the billing period, you will continue to have access until the period ends, but no refund will be issued.

Partial Usage: If you used the Service for part of the billing cycle and then decide to cancel, no refund will be provided.

Change of Mind: We do not offer refunds simply because you no longer wish to use the Service.

4. Refund Process

To request a refund:

Contact our support team at support@spacem.in within 7 days of the charge.

Provide your account details and a reason for the refund request.

We will review your request and respond within 7 business days.

Approved refunds will be processed to the original payment method within 7 days.

5. Changes to This Refund Policy

We reserve the right to modify this Refund Policy at any time. Updates will be posted on this page with the revised date.

6. Contact Us

If you have any questions about this Refund Policy, please contact us at:

SPACE MIRACLE STUDIOS PRIVATE LIMITED

support@spacem.in

8837004488

A-Sector, near JP School, Itanagar-791111, Arunachal Pradesh